Frequently Asked Questions

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Can I have a slab of my own choosing?

Yes.  Call us or visit our shop in person first, then we can direct you to our distributors with hundreds of different slabs of material to choose from.    

 

How thick are the slabs?

Most kitchens are typically 3 cm in thickness. However natural granite and marble stone slabs are available in both 2cm (3/4”) and 3cm (1 -1/4”) thicknesses.

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What edge do you normally do?

Most kitchens are typically have 1/4 Bevel. Other common bevels are the 1/4 round, flat polish, and 1/2 bevel.

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What’s the difference between marble and granite?

Although both are stones and both are quarried materials directly from the earth, granite and marble are quite different from each other.

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Marble started out as sediment on the ocean floor.  With pressure and time it becomes sedimentary rock.  It is softer than most granites and can be etched by acids such as vinegar and citrus beverages.

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Born from molten magma, granite is a much more durable and functional stone than marble. Granite is formed deep in the earth’s mantle at extremely high temperatures, and is a very hard, resistant stone made of crystallized minerals.

 

Where can I use granite or marble in my home or business?

Granite is an excellent choice for high traffic areas where class and style is desired because it is denser and stronger than all natural stones. Granite's crystalline structure is far more resistant to abrasions, staining and discoloration than most marbles. This durable and beautiful stone is ideal for kitchen countertops, accent islands, bar tops, dining tables, flooring, office desks, table tops, and more.

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Marble is among the most elegant and luxurious of stones. Its beauty can and will last for generations and is versatile enough for use throughout the home in such places as countertops, fireplace surrounds, ornamental furnishings, walls, flooring, and bathrooms. Marble especially stands out in the bath. It can be applied on almost every surface, including vanities, shower walls, tub decks and flooring.

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What should I do before installers start installing?

The best thing to do is to clear the area or old countertops so that it is ready to take out. Make sure there is nothing in the sink, on the counter, or underneath the cabinets especially if there is a cooktop cutout for drop in cook tops and also for vanities.

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Will there be dust from countertop installation of my granite tops?

Yes, when installing with rock, there will always be dust especially when cutting cooktops. It is unavoidable however we do make sure to clean excess dust to a fairly reasonable extent usually with cloth, sponge, and vaccum. If a customer wants it absolutely dust free they will have clean themselves to that extent. Dust is part of the job and happens regardless of what company installs. Counterops will be spotless however inside cabinets and cracks in appliances and other surfaces might have a small layer of dust not easily pulled without fine cleaning dusters.

 

What is the best way to clean marble?

The only cleaning agents you should use on a regular basis are hot water and a specially formulated marble cleaner. Buff dry with a cotton cloth or chamois. Using a mild soap for cleaning marble won’t harm the stone, but consistent use will lead to a dull film covering the surface like soap scum in a shower or bath.

 

Is it necessary to seal stone?

Some stones are more porous than others and can absorb liquids or stain, so it is important to discuss your stone choice with us. We seal every natural stone we install to ensure the natural beauty and durability of your home.

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Are all sealers the same?

Not all sealers are equal and a few are able to protect your countertops for 10 to 15 years when properly maintained. There are even some sealers that form a permanent bond & barrier for utmost durability & stain protection.

 

What is honed granite?

Granite that is "honed" has a textured finish that is less reflective that polished granite. This gives a softer matte appearance to the stone. There is also leather texture to choose from.

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Can I put hot pans and dishes on my granite countertops?

Yes, granite counters are heat resistant and can withstand the heat of hot pots and pans up to 1,200 degrees Fahrenheit without damage.  Anything short of a blowtorch will not affect your countertop.

 

How durable is marble and granite?

Regular cleaning will keep your marble and granite looking beautiful for the life of your home.

 

How do I care and maintain my new stone?

Clean your new stone with a natural stone cleaner or PH balanced soap in warm water. Be sure to NOT use any acidic or abrasive household cleaning products as this may break down the stone surface.

 

Will my stone have visible seams?

Some countertop installations will require a seam. We will work to minimize the number of seams.  Seams are visible, but we use a special tool to minimize the appearance of any seams.